Terms of service

Welcome to VitalGlow. By accessing our website, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Use of Our Website

By using our website, you confirm that you:

  • Are at least 18 years old

  • Agree to provide accurate and current information

  • Will not use our site for any unlawful or unauthorized purpose

  • Will not attempt to interfere with or bypass security features

We may restrict access or terminate accounts if these terms are violated.

2. Product Information

We strive to provide accurate, up-to-date product information. However:

  • Product descriptions, pricing, and availability may change without notice

  • Minor variations in packaging or labeling may occur

  • Results may vary individually depending on factors such as lifestyle, consistency, and body chemistry

VitalGlow does not guarantee identical results for all customers.

3. Orders & Payments

When placing an order, you agree that:

  • All information provided is accurate

  • You are authorized to use the payment method provided

  • Orders may be cancelled or refunded if fraud is suspected or if information is incomplete

We reserve the right to refuse any order at our discretion.

4. Shipping & Delivery

Shipping times provided on our website are estimates only. Delays caused by postal services, customs, or unforeseen circumstances are outside our control.

Once an order is shipped:

  • Responsibility transfers to the carrier

  • Tracking will be provided via email

Please review our full Shipping Policy for more information.

5. Returns & Refunds

Returns and refunds are governed by our 30-Day Money-Back Guarantee Policy.

By purchasing from VitalGlow, you agree to follow the eligibility requirements outlined in that policy.

6. Subscriptions

If you enroll in a subscription:

  • You authorize recurring monthly charges to your chosen payment method

  • Charges will occur on the same calendar day each month as your first order

  • You may cancel at any time before your next billing date

It is your responsibility to manage or cancel your subscription before renewal.

7. Intellectual Property

All content on the VitalGlow website — including text, images, logos, videos, graphics, and product information — is the property of VitalGlow.

You may not copy, reproduce, resell, or misuse any content without written permission.

8. Limitation of Liability

VitalGlow is not liable for:

  • Improper or unintended use of our products

  • Delays in shipping outside our control

  • Allergic reactions or sensitivities

  • Losses caused by third-party services (carriers, payment processors, etc.)

Our products are not intended to diagnose, treat, cure, or prevent any disease.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • The content or accuracy of third-party sites

  • Any purchases or actions taken through third-party services

We encourage you to review their policies before interacting with them.

10. Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated terms.

11. Contact Information

For questions regarding these Terms of Service, please contact us at: vitalglowskin@gmail.com